LCB is licensed to operate in Ontario as a Credit Reporting Agency under the name 2642985 ONTARIO INC. As such it is governed by the Consumer Reporting Act. There is currently no finding of fact from the Registrar that Landlord Credit Bureau is not compliant with the Consumer Reporting Act but there have been issues with them not disclosing information as required under the act which are the subject of pending complaints.
UPDATE: We can now report that there are two government investigations into Landlord Credit Bureau. The Privacy Commissioner of Canada and the Ontario Ministry of Government and Consumer Affairs are both looking into LCB and their practices. We are also aware of an investigation into LiveWell Property Management by the Privacy Commissioner of Canada. As these are matters under investigation we are refraining from publishing details at this time.