Getting Started

Welcome

You probably have questions about LCB


Just found us? Want to get the full story on what the Landlord Credit Bureau is and what your rights as a tenant are? Here is an index to our introductory guides (all links open in a new tab).


Key Stories

Essential reporting


Media Coverage

Getting the word out

“A Good Kick in the Ass for the Not-So-Good Tenants”

  • Danielle Paradis reporting for Canadaland

CANADALAND#365 An App For Landlords To Blacklist Tenants

  • Jesse Brown broadcasting for Canadaland

 ‘Consent Is Not Required’: List Of ‘Positive And Negative’ Tenant Behaviour Raises Privacy, Discrimination Concerns

  • Jack Hauen reporting for Queens Park Briefing

‘Free benefit’ or blacklisted? Hamilton tenants and landlords clash over private information

  • Sebastian Bron reporting for The Hamilton Spectator

LCB has responded to the Spectator article. You can read about it here:


Latest Posts

The newest posts from LCB Facts


Results

What we’ve accomplished so far

  • Office of the Privacy Commissioner investigation into Landlord Credit Bureau (findings pending)
  • Office of the Privacy Commissioner investigation into LiveWell Property Management (findings pending)
  • Ministry of Government and Community Services investigation into Landlord Credit Bureau for Consumer Reporting Act violations (findings pending)
  • Exposed the secret field in the LCB Tenant Record viewable only by landlords and forced LCB to change its policy
  • After our reporting LCB stopped claiming EI3PA data security certification
  • Engagement from NDP MPP Jessica Bell, Opposition Housing Critic
  • Engagement from NDP MPP Andrea Horvath, Leader of the Opposition (MPP for our riding)
  • Engagement from NDP MP Matthew Green (MP for our riding)
  • Engagement from Hamilton Ward 2 Councillor Maureen Wilson
  • Engagement from Hamilton Ward 3 Councillor Nrinder Nann

#Label

Landlord Credit Bureau’s latest welcome email for landlords paints a different picture than the image they’re trying to project to the public, in my opinion. Let’s take a look… @BureauFacts @BureauLandlord @JessicaBellTO @MatthewGreenNDP @AndreaHorwath

Before May 3rd of this year, Landlord Credit Bureau kept a secret field viewable only by other landlords. When we exposed this field LCB was forced to scramble to make changes.

https://www.blog.landlordcreditbureaufacts.com/secret-field-in-tenant-record-a-smoking-gun-for-landlord-credit-bureau/

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Have more questions? Feedback? Email us at: info@landlordcreditbureaufacts.com