Getting Started


You probably have questions about LCB

Just found us? Want to get the full story on what the Landlord Credit Bureau is and what your rights as a tenant are? Here is an index to our introductory guides (all links open in a new tab).

Key Stories

Essential reporting

Media Coverage

Getting the word out

A Good Kick in the Ass for the Not-So-Good Tenants”

  • Danielle Paradis reporting for Canadaland

CANADALAND#365 An App For Landlords To Blacklist Tenants

  • Jesse Brown broadcasting for Canadaland

 ‘Consent Is Not Required’: List Of ‘Positive And Negative’ Tenant Behaviour Raises Privacy, Discrimination Concerns

  • Jack Hauen reporting for Queens Park Briefing

‘Free benefit’ or blacklisted? Hamilton tenants and landlords clash over private information

  • Sebastian Bron reporting for The Hamilton Spectator

LCB has responded to the Spectator article. You can read about it here:

Latest Posts

The newest posts from LCB Facts


What we’ve accomplished so far

  • Office of the Privacy Commissioner investigation into Landlord Credit Bureau (findings pending)
  • Office of the Privacy Commissioner investigation into LiveWell Property Management (findings pending)
  • Ministry of Government and Community Services investigation into Landlord Credit Bureau for Consumer Reporting Act violations (findings pending)
  • Exposed the secret field in the LCB Tenant Record viewable only by landlords and forced LCB to change its policy
  • After our reporting LCB stopped claiming EI3PA data security certification
  • Engagement from NDP MPP Jessica Bell, Opposition Housing Critic
  • Engagement from NDP MPP Andrea Horvath, Leader of the Opposition (MPP for our riding)
  • Engagement from NDP MP Matthew Green (MP for our riding)
  • Engagement from Hamilton Ward 2 Councillor Maureen Wilson
  • Engagement from Hamilton Ward 3 Councillor Nrinder Nann

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